Some basic rules of the clinic to take note of when making a booking:

1. A 25% deposit is required to secure all bookings.
2. An SMS will be sent to confirm your appointment 48 hours prior to your appointment. If a response is not received in the next 24 hours then the appointment will be offered to another client on the waiting list.
3. 24 hour notice for cancellation and confirmation
4. If a 24 hour notice has not been given for a cancellation then the deposit is forfeited.
5. Arrive 10 to 15 mins before your appointment time (to relax and unwind).
6. Arriving late may inevitably mean a shorter appointment time.
7. Mobile phones will need to be switched off or on silent during treatments.
8. Under 18’s need to have a parent or legal guardian sign consent for any bookings.
9. There needs to be full disclosure of:
   1. pregnancy,
   2. high or low blood pressure,
   3. retin-a usage,
   4. roaccutane usage,
   5. photosensitising or keraolytic medications or
   6. any medications prescription or otherwise,
   7. recent surgeries,
   8. recent laser procedures.
   9. A full medical history and heritage is part of the skin analysis and full disclosure will be required.
10. No refunds on opened purchases.
11. No refund on unopened purchases
    after 7 days.

No Cloud data records @ Preserve Skin Clinic.  Permission will be requested for photographic processes and records.

For more information on our treatments, call us on 0407 770 886 or leave us a message via our contact page.

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