Privacy

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Learn about how Preserve Skin Clinic protects your personal information and ensures your privacy through our comprehensive privacy policy.

At Preserve Skin Clinic, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our services and website, you agree to the terms outlined in this policy.

Collection of Personal Information

Personal Information is any information that identifies you, such as your name, address, email address, and phone number. We collect this information through various methods, including:

Direct communication (interviews, phone calls, emails)
Our website: www.preserveskinclinic.com
Third parties (with your consent)
Publicly available sources (media, publications, etc.)

We collect your personal information primarily to provide you with our services, communicate with you, and for marketing purposes. We may also use it for secondary purposes that are closely related to the primary purpose, where you would reasonably expect such use. You can unsubscribe from our marketing communications at any time by contacting us.

Sensitive Information

Sensitive information includes data about your health, racial or ethnic origin, political or religious beliefs, and more. We will only collect and use sensitive information:

For the primary purpose for which it was obtained
For a directly related secondary purpose
With your consent, or as required or authorised by law
Third-Party Information

While we usually collect personal information directly from you, in some cases, we may receive information from third parties. We will take reasonable steps to inform you when this occurs.

Disclosure of Personal Information

We may disclose your personal information:

To third parties with your consent
When required or authorised by law

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. Once your information is no longer required for its original purpose, we will take reasonable steps to securely destroy or de-identify it. However, some personal information may be retained in client files for at least seven years.

Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and request corrections. We will not charge a fee for your access request, but we may charge an administrative fee for providing a copy of your information. We may also require proof of identity before granting access.

Keeping Your Information Accurate

It is important that the personal information we hold about you is accurate and up to date. Please notify us if you believe any of your personal information is inaccurate or outdated, and we will update it promptly.

Policy Updates

This Privacy Policy may change from time to time. Any updates will be posted on our website with the updated date.

Complaints and Inquiries

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at:

Email: hello@preserveskinclinic.com

For more information on our treatments, call us on 0407 770 886 or leave us a message via our contact page.

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